Terms & Conditions

Terms & conditions:

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.sivyabyhome.com. Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.




Welcome to www.sivyabyhome.com!! We have 2 brands – our parent brand HOME  -The best is for you & Sivya by HOME.  The HOME  brand was created a decade back to cater to the domestic market in the home furnishing category with quality products at affordable prices, to give your home a complete makeover, as the tagline says” The best is for you”. Having the registered office at “Gulab Sadan”, C-30, Greater Kailash-I, New Delhi-110048. 


In using the www.sivyabyhome.com  service, of C & R Textiles Pvt Ltd you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you want to ask us anything about these terms & conditions or have any comment or complaints on or about our website, please write to [email protected]  or call us at 0120-4781800.


www.sivyabyhome.com (“Website”) is an internet-based content and e-commerce portal licensed by C & R Textiles Pvt Ltd, a company incorporated under the laws of India.


The use of the website is offered to you on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be posted on the website from time to time. The Website at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.


All rights, including copyright, in this website, are owned by or licensed to C & R Textiles Pvt Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of C & R Textiles Pvt Ltd. You may not modify, distribute or re-post something from this website, on any other website for any purpose.

Content Accuracy


C & R Textiles has taken a lot of care in developing the content of this website, in particular, to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. All prices are displayed are inclusive of GST. Packaging may vary from that shown in the images. The weights, dimensions, and capacities given are approximate only. Although we have made all the efforts to display as accurately as possible the colors of our products that appear on the website. However, the actual color may vary (of the digital image uploaded on the website), as the actual colours you see will depend on the calibration of your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. To the extent permitted by applicable law, C & R Textiles Pvt Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. The company shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.



The Website requires you to register as a user by creating An account in order to avail of the Services provided by the Website. You will receive a password and account ID upon completing the Website’s registration process.  You will be responsible for maintaining the confidentiality of the Account Information and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify the Website of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. The website cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section. You may be held liable for losses incurred by Website or any other user of or visitor to the Website due to the authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.



To provide true, accurate, current, and complete information about yourself as prompted by www.sivyabyhome.com registration form or guest details form (such information being the “Registration Data”).


To maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if www.sivyabyhome.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, www.sivyabyhome.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.


That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by www.sivyabyhome.com for redelivery shall be claimed from you and you shall pay such cost.


That you will use the services provided by www.sivyabyhome.com its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.


You will provide authentic and true information in all instances where such information is requested of you. www.sivyabyhome.com reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), www.sivyabyhome.com has the right in its sole discretion to reject the registration and debar you from using the Services of www.sivyabyhome.com  and or other affiliated websites without prior intimation whatsoever.


That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website


That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.


That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item’s description.



 You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:


  • defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material, or information;
  • upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  • upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  • conduct or forward surveys, contests, pyramid schemes, or chain letters;
  • download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  • violate any applicable laws or regulations for the time being in force in or outside India; and
  • violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of The Website contained elsewhere.





www.sivyabyhome.com (“Website”) has endeavored to ensure that all the information is correct, but the Website neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service.


In no event shall Website be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:


  • the use or the inability to use the Services or Products;
  • unauthorized access to or alteration of the user’s transmissions or data;
  • any other matter relating to the services; including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Website or Service.


Neither shall Website be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, the Website shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond the Website’s control.


The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

C & R Textiles Pvt Ltd hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user.



While “Sivya by HOME” strives to provide accurate information about the product and pricing, some typographical errors may occur. www.sivyabyhome.com cannot confirm the price of the product until the order is placed. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, www.sivyabyhome.com  shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, www.sivyabyhome.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and www.sivyabyhome.com  will have the right to modify the price of the product and contact you for further instructions using the e-mail the address provided by you during the time of registration, or cancel the order and notify you of such cancellation. The payment may be processed prior to www.sivyabyhome.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/debit card account.


Despite our best efforts, a small number of the many hundreds of items may get mispriced. However, we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.

www.sivyabyhome.com  hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user.

Prices and availability are subject to change without notice.


Financial Details

You agree, understand, and confirm that the credit/debit card details or other financial details provided by you for availing of services on www.sivyabyhome.com  will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned/obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not stored by www.sivyabyhome.com. Neither C & R Textiles Pvt Ltd nor www.sivyabyhome.com will be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you/ the user and the onus to ‘prove otherwise’ shall be exclusively on you/ the user. All information collected by us shall be governed as per our Privacy Policy.


Payment Gateway

Our Payment gateway partner is Instamojo. Once you proceed to the checkout you will be redirected to their website for payment.


Electronic Communications

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


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